I lost my serial number/activation key. Where can I send my request?
If you have lost or misplaced your serial number/ activation key, please click here.
Insert the email address you have used to place the order, select the software you need a serial number/activation key for and have it e-mailed to you.
Please kindly note unless stated differently all Avanquest software comes with a single user licence number that allows the software to be installed on one computer only.
If you wish to install the software on another computer, please remove it from control panel program list while the computer is connected to the Internet so that you may use the same licence number again on another computer. An exception to this rule is the licence for Expert PDF 10, 11, 12 and 14 which will register the software on one computer only.
Successful activation requires the software to connect to the Internet and validate its key. Please disable computer's protection software first then run to install and activate the software.
If you experience any difficulties in activating the software you've bought from Avanquest, please do not hesitate to submit a support request and one of our representatives will be there to assist you.