Stellar Data Recovery is indeed one of the best data recovery tool available that can restore data from an inaccessible, corrupt, formatted, and encrypted storage media. However, in some rare scenarios, the tool might get stuck while performing recovery on Windows system as reported by few users.
Here are few solutions to help you avoid Stellar Data Recovery from getting stuck during recovery process:
1. Check Minimum System Requirement
Before download, go ahead and read the minimum system requirements. Make sure you are running the software on a compatible system to ensure effortless recovery process.
2. Never Save Recovered data to Same Location
This is the most important step of data recovery process. While choosing the location to save the recovered data always use a different storage drive. You can use an external hard disk for recovery if you are recovering data from an internal storage and vice-versa.
3. Close All Applications
Sometimes, running application does not let Stellar Data recovery access important files that are required to carry out the recovery process. It’s highly recommended that you close all running applications except Stellar Windows Data Recovery to ensure smooth and error-free data recovery.
4. Run with Administrator Rights
For a successful recovery, always run Stellar Data Recovery software with Administrator Rights. Simply right-click on the software shortcut and choose ‘Run as administrator’.
5. Unplug USB Devices
You must disconnect unnecessary USB devices connected to the system where recovery software is being executed. USB devices may interfere with the software causing it to get stuck at some point during recovery.
6. Use Compression
When you try to recover large files or huge data, the Stellar Data Recovery could get stuck in rare situations due to read/write speeds of hard drive and storage space availability. Compressing files help conserve storage space. When you click ‘Recover’ button, a popup appears to browse the location where you want to save the recovered data. In the same popup box,
- Click ‘Advanced Settings’
- Click ‘Create Zip File’. You can further choose either ‘Zip each file individually’ or ‘Zip to a single file’.
- Click ‘OK’ and then click ‘Start Saving’
7. Make Sure the Drive is firmly connected
Check for any loose connection between the storage drive and your PC. A loose connection or frequent disconnection of the drive during scan or recovery process can cause the software to get stuck. Therefore make sure all cables are firmly connected and avoid moving the connected drives until the recovery is done.
8. Enough Power Supply to external Disk
Sometimes power supplied to the hard drive isn’t enough that cause the hard drive to stop in between. USB ports on laptops supply a different amount of power when running on battery juice and when connected to the main source. Therefore, if you are using a laptop, make sure you plug-in the charger to ensure optimal amount of current & voltage available to the drive.
9. Enough data where you are Saving the Recovered Data
Before saving the data, check whether enough space is available on the destination drive. It’s important that the location where data is being saved should have enough free storage space to accommodate recovered data.
Hope this helps you. If you still not able to fix the issue, please let us know.