I ordered a Back-up CD/DVD. When can I expect to receive it?

The backup disc is produced and shipped to your delivery address within 24-48 hours of receiving the payment for your order. The delivery time of your disc varies by your location.

Average shipping times are as follows:

• USA: up to 10 days
• Europe (Germany) & Canada: up to 17 business days
• The rest of the World: up to 17 business days

 If you are missing delivery after these shipping times have elapsed, please leave us a message, so we can verify your shipping address for speedy re-delivery of your backup disc.